「高大上」的咨询顾问? What its like to be a consultant?
因为《我的前半生》
父老乡亲们向我翘起大拇指
「高大上」的咨询顾问啊!
回头想来,此言非虚
你看,高跟鞋蹬得气势逼人
大江南北到处出差,永远都在上班
贺函男神说的,「拿人钱财,与人消灾」
「高大上」也并不好当
本期」神秘嘉宾"为你揭秘咨询顾问的真实生活!
"高大上"的咨询顾问_腾讯视频 https://v.qq.com/x/cover/h0550e3rgg7/h0550e3rgg7.html谢谢收看!请给我们留言分享你的想法或继续提问!
本集全集中英翻译稿如下
oday our special guest is... ME! Surprise!
今天我们的特别来宾是...我!惊喜!
Yes, today Im inviting myself to talk about
what its like to be a consultant
是的,今天我邀请我自己来谈谈做咨询顾问是什么样的
As many of you guys know, consultant is a very mysterious job
正如你们很多人知道,咨询顾问是一个很神秘的工作
just like FBI
就像FBI
No, Im kidding
不,我在开玩笑
but there is a lot of confidentiality involved in the job
但这个工作的确有很多保密性
that is why I think, me myself, as an ex-consultant, is probably the best guest to invite to talk about todays topic
所以我认为,我自己,作为一个前咨询顾问,可能是最好的嘉宾来谈今天的话题
Plus, it is fun to invite myself to my show, right?
再说,自己请自己做嘉宾也挺有趣的
Why did I decide to become a consultant? 我为什么做咨询顾问?
The answer is really simple
答案其实很简单
I think it is the quickest and the best way to train your business skills
我认为这是最快最好的训练你的业务技能的渠道
from softer skills like communication, stakeholder management, teamwork, leadership
从软技能,比如交流管理技能,团队合作,领导能力
to hard skills like excel modeling, or creating a powerpoint presentation
到硬技能,比如excel建模,或创建一个powerpoint演讲
You will definitely get the chance to work with clients from different functions
你一定会有机会和不同部门的客户工作
which is a great way to broaden your business experience and knowledge
这是拓宽你的业务经验和知识的好方法
plus if you are lucky enough, you will also get the chance to work across different industries or travel around
另外,如果你足够幸运,你也能获得不同行业或旅行各地的工作机会
which is not what most of the jobs could offer
这不是大多数的工作可以提供的
What is a consultants life like day-to-day? 咨询顾问的日常是什么样的?
Well, first thing to get out
第一个要讲清楚的就是
It is nothing like "House of Lies", please!
这完全不像「谎言堂」里讲的, 拜托!
maybe a little bit...
也许有那么一点点...
We usually work as a team of 2-3 analysts and associates
我们通常有一个团队,两到三个初级或高级咨询顾问
plus a project manager, plus an
associate partner and a senior partner
再加上一个项目经理,加上初级合伙人和高级合作人
At the beginning, we really do a lot
of reading, a lot of research on
在开始的时候,我们做大量的阅读,大量的研究
what is the industrys latest trend
行业的最新动向是什么
and really trying to understand what is the biggest problem that the client is asking us to solve
真正了解客户要我们解决的最大问题是什么
then the project manager usually will help to break down the big problem into smaller pieces
然后项目经理通常会帮助把大问题拆解成小部分
and every individual analyst or associate will own one to several pieces of the work-streams
每一个咨询顾问负责一个或几个问题
and we will do a lot of problem solving on our individuals or as a group
我们会自己或集体一起解决一些问题
but ultimately you will be the one owning your own work-streams
但最终,你是负责自己的那几个问题
and really conduct a lot of analysis, research external data, interview experts
进行大量的分析,研究外部数据,访问专家
and usually at the end, we will put all the pieces of the puzzles together
通常最后,我们会把各个部分拼起来
and present to the client a really nice deck
为客户提供一个完整的书面方案
but more importantly, all the important findings in a month or six weeks time frame
但更重要的是,在过去一个月或六个星期的重要发现
I had my highs and lows
我有过好的和不好的日子
I worked from 60 hours to 100 hours (per week)
我一周工作过60小时到100小时不等
I literally had time when I was feeling that I was going to faint in the office when I stared into the lights
我曾经有过在办公室看到灯要晕倒的感觉
It was really tough
非常辛苦
There are definitely moments that I felt very proud
但我也有感到非常自豪的时刻
When the client was telling you "That is it! Youve really helped us to nail it! to find the answer!"
当客户告诉你「就是它!你真的帮助我们找到答案!」
That is a moment of pride
这是一个值得骄傲的时刻
and as a consultant before, I definitely had a couple of those moments
以前做咨询顾问的时候,我有过几次这样的时刻
but ironically enough, those are also the projects where I worked the longest hours
但讽刺的是,这些也是我工作时间最长的项目
The most interesting difference and common problems Ive seen across companies 作为咨询顾问,我所见过的公司之间最有趣的不同与相同之处
Its very interesting that you will observe there are definitely common problems that every company face
非常有趣的是你会看到每个公司都存在的共同问题
but I think the most interesting part is the culture
但是我觉得最有趣的部分是公司文化
Some companies move really fast; some
companies move really slow
有些公司动作非常快; 有些则很慢
and some companies always want things to be perfect
有些公司总是想把事情做到完美
or some really doesnt care, they just care about moving really fast and are not afraid of breaking things
而有些则完全不担心,他们只管做事, 不怕出错
but there are definitely a lot of common problems that Ive seen across all kinds of companies
但我在所有类型的企业中绝对看到很多共同的问题
The first is the data problem
首先是数据问题
Everyone knows data is super important
每个人都知道数据超级重要
but every single company Ive worked with has data quality issues
但是每一个公司都有数据质量问题
Isnt that interesting?
是不是很有趣?
and second is communication
第二是交流问题
Different divisions or functions usually are very siloed
不同部门通常都非常孤立
People dont know what others are working on
人们不知道别人正在做什么
which often times creates
inefficiency
这往往造成效率损失
Goods and bads about being a consultant 做咨询顾问的好处与坏处
Well, the goods are a lot
有很多好处
One, you get really awesome business training
首先,你会得到非常好的业务训练
which is not most of the place would offer in a very quick two years
这不是大多数的地方会在很快的两年内提供的
You get the opportunity to work on many different functions, train your business skills
你有机会在许多不同职能工作,训练你的业务技能
which definitely pave a way for your future
career development
这为你今后的职业发展铺路
and second, opportunity to work with senior leaders even at a very young age
第二,在很年轻的时候有机会与高层领导一起工作
its not only the client you work with, but also the partners in your company
不仅是你的客户,还有你公司的合作人
who often times would become a really good mentor and advisor to you
很多时候他们会成为一个很好的导师和顾问
And third, if you are lucky enough as I said before, you get the opportunity to work across many different industry
第三,如果你足够幸运,就像我之前说的,你有机会在许多不同的行业工作
and travel around a lot of beautiful places
去很多美丽的地方出差
and the fourth, which is also a very important point why a lot of people go to consulting
第四,这也是很重要的一点,为什么很多人去咨询
Consulting company usually offer people
opportunity to go to business school after two years
咨询公司通常会在两年后给人们提供机会去商学院
and they will pay for your tuition, as long as you come back work for the firm again for another two years
只要你读书后回来为公司再工作两年,他们就会支付你的学费
which is really a good deal
这实在是一个很好的安排
and the bads...
不好的事情...
so the bads... obviously number one - the hours
不好的事情有......很明显,工作时间
and second, I think Ive touched about it before
第二,我之前提到的
You dont necessarily always get the opportunity to pick your project
你不一定总是有机会选择你的项目
so you dont always get to work on different industries or in different places
你不能总是去不同的行业或在不同的地方工作
It really depends on project availability
这取决于有哪些项目存在
depends on your previous project experience
取决于你之前的项目经验
and ironically enough, if you are successful, if you did a really good job in your previous project
讽刺的是,如果你成功了,如果你在之前的项目表现很好
youre more likely to become an expert
in the same industry
你就更有可能成为同行业的专家
because people trust that you have that knowledge and could do a good job for the next company
因为人们相信你的能力与知识能做好下一个同类型的工作
and the third might be more controversial to say
第三点说起来可能有点争议性
I dont think consultants always get the opportunity to drive the impact that they want to
我不认为咨询顾问总是有机会如他们所想,创造价值
Sometimes because of politics, the
recommendation have to change
有时是因为公司政治,建议必须改变
and often times, the consultants dont stay long enough through execution
而很多时候,咨询顾问不能留足够长的时间到执行阶段
Whats the career path for consultant? 咨询顾问的长期职业发展如何?
Well, usually there are two major paths
通常有两个主要的职业道路
One, work really really hard, and become a partner in the firm
一种是工作非常努力,成为公司的合伙人
and the second, you could get a few years of training and then go out to work for a corporate
第二种是,在几年的培训后,走出去到企业工作
and there are really a lot of choices, if you go to corporate
如果你去企业,选择真的很多
You could work on strategy, marketing, sales, operations, finance - You name it
你可以做企划,营销,销售,运营,财务, 随你想
And nowadays, its also very popular to become a product manager or program manager in a Tech company
如今去技术公司做产品经理或项目经理也很流行
Whats required to be a good consultant? 做一个好的咨询顾问要具备哪些条件?
Well, there are a couple of things that every single consulting firm will talk about
每一个咨询公司都会说到这样几件事情
You have to be really eager to learn and a very fast learner
你必须非常渴望学习并且学得非常快
And second, you have to have very good
problem-solving skills
第二,你必须有很好的解决问题的能力
You have to be very analytical, being able to tell insights from data, break down big problems into small
你要能做数据分析,把大问题化小
and really solve them even if they are very ambiguous at the beginning
即便问题一开始很模糊不清,也要能想办法解决
You have to have really good stakeholder management skills and communication skills
你必须有很好的管理和沟通技巧
Teamwork is definitely super important
团队合作绝对是超级重要
You will have to switch your project teams from time to time
你经常要换项目团队
so at the beginning, we usually do a team learning session together
所以在开始的时候,我们通常会做一个团队了解活动
so that everyone could take advantage of others strengths
让每个人都可以借用他人的长处
and also dont get tripped off on some styling things during the project
也防止在项目中由于风格不一而闹矛盾
Theres no time for drama
没有时间闹矛盾
And lastly, as you grow more senior
最后,随著你的成长
leadership and expertise in certain functions or industries will definitely become more and more important
领导力和专业知识肯定会变得越来越重要
How to be successful in interviews for consultant? 如何在咨询顾问的面试中成功?
Usually there are 2-3 rounds for a consulting firm interview
咨询公司面试通常有2-3个回合
and sometimes there will be a written test involved
有时会有笔试
In the in-person interview, there are usually two parts
在面试中,通常有两个部分
One is the behavior part
一个是行为部分
So they will ask you a lot of questions about your previous experience
他们会问很多关于你以前经历的问题
to demonstrate your teamwork, leadership, communication skill, problem-solving - You name it
证明你的团队精神,领导能力,沟通能力,解决问题的能力,你能想到的所有事情
Everything we just mentioned thats important to be a successful consultant
我们刚才提到作为一个成功的顾问需要具备的重要条件
And the second part is they will do a couple of case studies with you
第二部分,他们会和你做案例分析
Often times it is a simple business questions like
通常这是一个简单的商业问题,比如
Why did revenue decline?
为什么收入下降?
Or, when the company think about entering a new market, what are the things they need to consider?
或者,当公司想进入一个新的市场,什么是他们需要考虑的事情?
There are definitely a lot of books that could help you to understand how to crack those questions
市面上有很多的书可以帮助你了解如何破解这些问题
and a very famous one is called "Case in Point"
一本非常有名的叫「Case in Point」
so in the interview, stay structured, do your math right, and communicate very clearly will definitely help you succeed
所以在采访中,有条理,把数学做对,并表达清晰,一定会帮助你成功
Memes 口口相传
Consultants always travel around with luxury experiences 咨询顾问总是可以到处旅游并且有奢华的享受
like first-class flight, 5-star Michelin restaurants, or 5-star hotels
比如头等舱,5星级米其林餐厅,或5星级酒店
Hmm.. How do I feel about it?
嗯..我怎么觉得呢?
Definitely this!
当然是这个!
But I will caveat it is not always true
但我要说清楚并非总是如此
Sometimes you do get the chance to fly first-class because you are flying really long distance
有时候,因为你真的飞很远,你会做头等舱
You do get the chance to stay in a better hotel, 3-5 stars often
你通常会住三星到五星酒店
And restaurants, well, we dont really waste all our clients money on restaurants
还有餐馆,我们真的不浪费客户的钱在餐馆上
but we definitely do fancy dinner when we wrap up a project, just as a way to celebrate
但当我们项目结束,作为庆祝,我们一定会去吃一顿大餐
One thing I would say is that consultants work really really hard
有一件事我要说的是,咨询顾问工作真的很辛苦
so the companies are also trying to treat them as well as possible so they can focus more on work
所以公司也试图尽可能地提高待遇,使他们能够更专注于工作
Consultants are only invited when there is a big problem 咨询顾问只有在公司出现危机的时候才被雇佣
Hmm... I feel...
嗯......我觉得......
This is definitely not true
这肯定是不正确的
Although a lot of companies will invite consultants when they do have big problems
虽然很多公司会在有大问题的时候请咨询顾问
there are often times projects that we focus on growth
我们也经常做增长方面的项目
We usually help clients to figure out what are the next level of growth we could achieve
我们通常帮助客户决定增长的下一个契机
what are the new markets they should have step into
应该进入什么新市场
what are the new products they should consider building
应该考虑建立什么新产品
so its not always about bad things!
所以并不总是坏事!
Next time when you see consultants in your corporate, dont freak out!
下次你看到咨询顾问在你的公司时,请不要惊慌!
It doesnt mean that your company is in trouble!
这并不意味著你的公司有麻烦了!
Junior consultants hourly pay is even less than McDonald 咨询顾问初期每小时的工资比麦当劳还少
But fortune will come to you once you become a partner
但是,一旦你成为合伙人,就会很有钱
I definitely feel a poop-face about this one!
我明显会给个「粑粑脸」
I dont know if its true or not comparing to the McDonalds pay
我不知道和麦当劳的比较是真是假
I never looked into it
我从来没去验证过,
but we definitely didnt get paid as much as we should given the hours that we work on
但考虑到我们的工作时间,我们绝对赚的比该得的少
but I think it is also because while you are working, you are actually getting a fair amount of business training
但我想这也是因为在工作时,你也得到很多的业务训练
but it is true that once you become a partner, that you will get a lot of money
一旦你成为合作人,你倒是真的会赚很多钱
Consultants usually deliver a beautiful deck and then check out 咨询顾问经常是纸上谈兵,并不执行实际操作
Well, as I said before, it is true sometimes
正如我之前说的,这有时候是真的
and I will give it a poop-face
我会给它一个「粑粑脸」
But it is not up to consultants
但这不在于咨询顾问
because usually the cost for consulting firm is really really expensive
因为通常请咨询公司非常贵
so the company wouldnt be able to afford having the consultants stay on for a long period of time
所以公司一般无法承担一直留著咨询顾问
so what happens usually is that they align on the final strategy with the consultants
所他们通常与咨询顾问定好最后的策略
and then they will have their only internal team to carry out the implementation
然后由内部团队来执行
Consultants always talk about things in three 咨询顾问总是概括事情为三项
Its the magic number! Yes definitely, and I love this!
这是一个神奇的数字!是的,我爱这个!
Although I think during this show, I didnt always stick to the rule of three
虽然我在这个节目中,可能并没有始终坚持这个「事事为三」的原则
but having three key takeaways is definitely super powerful
但是总是给出三个关键点,绝对是超级强大
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