Thank you for providing CD key.However, we need some more information to verify the account ownership.We need to verify ownership of the original email address used to create this account.Please create a new support ticket using the first email address associated with the Steam account as the ticket contact email. Make sure that you are logged out of any Steam accounts before creating this ticket. Also reference this ticket number in the new ticket:If you no longer have access to the original email address, you will need to contact the email provider to recover it.Please note, if you are not able to perform this action we will not be able to make changes to the account.Steam SupportSara
她讓我證明我初始郵箱郵箱的所有權。
接著我用初始郵箱給他發信息。繼續聲明這就是初始郵箱。
然後客服接著回答
Hello,
Im happy to help with this problem. First, Ill need some more information to verify that youre the owner of this account.There are a number of ways to verify ownership. Click on any of the following links to find what type of information we request for each verification method: credit cards (please do not provide full credit card information), PayPal, activation codes (CD Keys), Steam Wallet codes, and other options.Please provide at least one form of proof of ownership in your next reply. If youre having trouble finding something that works, let us know.
thank you for your help，but i had provided you with my initial mailbox，
it is。。。。。此處省略。doesnt it work？
As long as I can provide the initial mailbox, I can get my password back，isnt it？if you Changed the ownership rules，pls tell me。thank you for your reply again！
Thank you for contacting Steam again.I see that there was at least one successful login to your Steam account after your help request. Since you asked to recover your account, it looks like your issue has been resolved.
Please let me know if you still need help logging in.
yes,i know.however,i find that even if i provide my initial mailbox and sent email to you to prove that i am the owner of this account ,it didnt work,i still cant bring back my account password.
However,i know that as long as I can provide the initial mailbox, I can get my password back,isnt it？ you didnt give me a explain just now.So i want to bring out a question.
Unfortunately, wed not provide the account investigation information to you .If you still need help with this account , please let us know, we would glad to assist you.Steam SupportTimo
然後我回復:Sorry,i dont ask you information about this account.i just want to know why i cant change my password after providing the initial email address？this is my initial mailbox 此處省略郵箱,i use it to send email to you.
However,no matter how many times I provide it, you will not help me change my password.Pls tell me why,i just wanna a reply.
This email message confirms that your Steam account password has been successfully changed.Here is your new account information:----------------------------------------------------------------------Account: 賬號名稱Password: 重置的密碼----------------------------------------------------------------------
The Steam Support Team
http://www.steampowered.comThis notification has been sent to the email address associated with your Steam account.For information on Valves privacy policy, visit http://www.valvesoftware.com/privacy.htm.This email message was auto-generated. Please do not respond.
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