所有跨境电商卖家都想要 Feedback & Review,亚马逊好评的重要性就无需多说,最直接就是能带来订单。但是怎样索要好评却是一门技术活,掌握好规律,保证让买家们能服服贴贴的给卖家 feedback 和 review。

一、邮件发送时间点是提升留评率关键

二、抓住买家开启邮件黄金时间

通过数据发现,电邮发出去23.63%的收件者会一小时之内打开,9.52%的收件者会在两小内打开,三小时和四小时数据就会下降相当明显。如果邮件在当天发送没有开启,收件者隔天开启率将会接近零。

三、索取五星评论优质模板

模板一

特别的是,此卖家对物流非常有信心,可以很确定(货物寄达天数) 这一项!如果你不是做 FBA 的还是先不要写这样清楚吧!

Hello Amazon Valued Customer,

Great news! (你的店铺名) order has been shipped. It left our warehouse earlier today on its
way to you! You can expect it on your doorstep within the next (货物寄达天数) days (most likely sooner).

You made a great customer choice shopping with us.
At (你的店铺名), we truly care about your
customer experience and, just importantly, your product experience. We are 100%
dedicated to your complete satisfaction. Feedback and Product Reviews help us
provide you and all (你的店铺名) product and Amazon
customers with a better product and service.

Leave Product Review: Product name 1

Leave Product Review: Product name 2

Leave Product Review: Product name 3

That』s it for now.
We appreciate and value your business. If you have any questions or concerns
please let us know. If you do not receive your item within (需送货天数) days, then please contact Amazon support here:

Amazon Customer Support

Best Regards,

(你的店铺名) Customer
Care Team

一定要注意,邮件内容千万不能出现违规字眼,否则收到亚马逊警告信,关了店铺哭都没地方哭。取评论最佳的时机点是在FBA发货到送达后7天左右,一定要注意时机。

以上是小编整理的一位大卖家朋友的索评邮件模板,如需更多邮件模板,可以微信联系 静雅 Ginya2017,免费领取!

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