所有跨境電商賣家都想要 Feedback & Review,亞馬遜好評的重要性就無需多說,最直接就是能帶來訂單。但是怎樣索要好評卻是一門技術活,掌握好規律,保證讓買家們能服服貼貼的給賣家 feedback 和 review。

一、郵件發送時間點是提升留評率關鍵

二、抓住買家開啟郵件黃金時間

通過數據發現,電郵發出去23.63%的收件者會一小時之內打開,9.52%的收件者會在兩小內打開,三小時和四小時數據就會下降相當明顯。如果郵件在當天發送沒有開啟,收件者隔天開啟率將會接近零。

三、索取五星評論優質模板

模板一

特別的是,此賣家對物流非常有信心,可以很確定(貨物寄達天數) 這一項!如果你不是做 FBA 的還是先不要寫這樣清楚吧!

Hello Amazon Valued Customer,

Great news! (你的店鋪名) order has been shipped. It left our warehouse earlier today on its
way to you! You can expect it on your doorstep within the next (貨物寄達天數) days (most likely sooner).

You made a great customer choice shopping with us.
At (你的店鋪名), we truly care about your
customer experience and, just importantly, your product experience. We are 100%
dedicated to your complete satisfaction. Feedback and Product Reviews help us
provide you and all (你的店鋪名) product and Amazon
customers with a better product and service.

Leave Product Review: Product name 1

Leave Product Review: Product name 2

Leave Product Review: Product name 3

That』s it for now.
We appreciate and value your business. If you have any questions or concerns
please let us know. If you do not receive your item within (需送貨天數) days, then please contact Amazon support here:

Amazon Customer Support

Best Regards,

(你的店鋪名) Customer
Care Team

一定要注意,郵件內容千萬不能出現違規字眼,否則收到亞馬遜警告信,關了店鋪哭都沒地方哭。取評論最佳的時機點是在FBA發貨到送達後7天左右,一定要注意時機。

以上是小編整理的一位大賣家朋友的索評郵件模板,如需更多郵件模板,可以微信聯繫 靜雅 Ginya2017,免費領取!

aHR0cDovL3Uud2VjaGF0LmNvbS9NTEp2UUlTOUF5bmkzZTNhcEtnREJIZw== (二維碼自動識別)


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